CSI Tech

Terms of Sale

Last updated: 2026-01-08

These Terms of Sale ("Terms") govern all purchases of products ("Products") that you, as a business customer, make from us via this online store. By placing an order, you confirm that you have the authority to bind your organization and that you agree to these Terms.

1. Orders and Contract Formation

You place an order by completing the checkout process in the store. After you submit an order, you may receive an order confirmation. This confirmation acknowledges that we have received your order but does not guarantee acceptance. A binding contract is formed only when we explicitly confirm the order or dispatch the Products.

We reserve the right to decline or cancel orders, for example if Products are unavailable, pricing or product information was incorrect, or we suspect fraudulent or abusive activity.

2. Prices, Taxes, and Fees

Prices are shown in the currency indicated in the store and, unless explicitly stated otherwise, exclude applicable taxes, duties, shipping, and handling fees. Any such additional charges are shown during checkout.

You are responsible for all applicable VAT, sales tax, customs duties, and similar charges, except where we are required by law to collect and remit them on your behalf.

3. Payment and Invoicing

We accept the payment methods displayed at checkout. Some payment methods may not be available in all countries or for all customers.

For card or other online payments, charges are typically captured at the time of order or shipment. For invoice purchases (if offered), payment is due within the payment term specified on the invoice. Late payments may incur interest at the maximum rate permitted by applicable law, and we may suspend deliveries or revoke credit terms until payment is received.

Title to Products remains with us until full payment has been received. Risk of loss passes to you upon delivery to the carrier or to your designated delivery location, depending on the applicable shipping terms and local law.

4. Delivery and Inspection

Estimated delivery times shown in the store are indicative and not guaranteed. We are not liable for delays outside our reasonable control.

You must inspect the Products promptly upon delivery and notify us in writing within a reasonable time if you discover any transport damage, shortages, or non-conformity. If you do not notify us within a reasonable period, the Products will be deemed accepted, except for hidden defects.

5. Warranty and Remedies

Unless otherwise stated, we warrant that the Products will materially conform to our published specifications and be free from material defects in materials and workmanship at the time of delivery and for a reasonable period thereafter, subject to normal wear and tear.

This warranty does not apply to defects arising from misuse, improper installation, unauthorized modifications or repairs, or use contrary to our documentation or recommendations.

Your exclusive remedy for a breach of warranty is, at our option: (a) repair of the defective Product, (b) replacement with an equivalent Product, or (c) a refund of the purchase price upon return of the defective Product.

6. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profit, revenue, data, or goodwill, arising out of or in connection with the sale or use of the Products.

Our total aggregate liability for any order is limited to the amount actually paid by you for the Products giving rise to the claim. This limitation does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

7. Returns and Cancellations

As a business customer, you generally do not have consumer withdrawal rights. Any returns, exchanges, or cancellations are subject to our separate return policy (if available) or to a written agreement between you and us.

8. Governing Law and Disputes

These Terms and any disputes arising out of or in connection with them are governed by the laws applicable in the jurisdiction where our selling entity is established, without regard to conflict of law rules. The parties agree to submit to the exclusive jurisdiction of the competent courts of that jurisdiction, unless mandatory law provides otherwise.